Last updated: 02/08/2025

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At The Arganist, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

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 Who We Are

The Arganist is a UK-based skincare brand. Our registered address is:
Sharpsbridge Farm, Sharpsbridge Lane, Piltdown, TN22 3XG, United Kingdom.

If you have any questions about this policy or your data, please contact us at:
info@argonist.co.uk

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 What Information We Collect

We may collect the following personal information when you use our site:

• Name

• Email address

• Postal address (including postcode)

• Phone number

• Payment information (processed securely via Wix Payments)

We do not collect or store any health-related information.

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 How We Collect Information

We collect your data through:

• Our order/checkout process

• Newsletter sign-up

• Wix site analytics and cookies (see Section 9)

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 How We Use Your Information

We use your information for the following purposes:

• To process and fulfil your orders

• To send you order confirmations and delivery updates

• To send you marketing emails (only if you opt in)

• To provide customer support

• To improve our website and shopping experience through analytics

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 Who We Share Your Information With

We only share your data with trusted third parties required to run our business:

• Wix Payments (for secure payment processing)

• Shipping providers (to deliver your order)

• Email marketing platform (for opt-in newsletters and automations via Wix)

We do not sell or rent your personal information to any other parties.

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Marketing and Communication

We may send marketing emails if you have opted in. These may include product updates, offers, and news from The Arganist. You can unsubscribe at any time using the link in the email or by contacting us.

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Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing for marketing purposes

• Withdraw consent at any time

To exercise any of these rights, please email: helen.were@icloud.com

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Data Retention

We retain customer data (order and account records) for up to 5 years in line with legal and business requirements. After this period, your data is securely deleted.

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Cookies and Analytics

Our website uses Wix Analytics and standard cookies to understand how visitors use the site and improve performance.

By using our website, you agree to the use of cookies unless you disable them in your browser settings.

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Security

Your data is protected using secure encryption through Wix’s platform. We follow best practices to ensure your information remains safe.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated date.